AI phone support and troubleshooting.

Takes first-line support calls, walks callers through the fixes you document and escalates the rest with context.

Free to start: a one-time €3 credit, no card needed.

Leo, AI support agent, smiling with arms crossed in a beige shirt and headset
Leo
Support Agent
Theo, AI call router, smiling in a navy suit and headset before a glowing orange-pink ring
Theo
Call Router

The pattern, step by step.

Who does what on the call, in order. You set the rules for every step.

  1. Answers the call

    At any hour, in the caller's language

    Leo

  2. Finds the problem

    Asks the questions your team would ask

    Leo

  3. Walks through the fix

    Only the steps you document

    Leo

  4. Checks it worked

    Resolved, or not yet

    Leo

  5. Escalates with context

    To the right team, with what was tried

    Theo

  6. Asks how it went

    A short follow-up call when you want one

    Ezra

Works with REST API Webhooks Email

Who runs it.

Hire one of them or the whole set. Each one is a role you can open and hear.

Where it runs.

Industries whose own pages are built around this kind of call.

Other patterns.

Questions about AI phone support.

What can it solve on its own?

The problems you document with steps: resets, settings, how-to questions. It walks the caller through them and checks whether it worked.

What happens with issues it cannot fix?

It escalates to the right team with what was already tried, so the caller does not have to start again.

Can it create tickets?

Yes, through webhooks or the REST API: after the call a ticket with the summary and transcript can go to your helpdesk. Without a connection, open issues reach your team by email.

Can it help callers in other languages?

Yes. It answers in the caller's language, from the same documented steps.

Put this pattern on your phone line.

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