An AI voice agent for SaaS support.
Answers support calls, walks users through first troubleshooting steps and hands open issues to your team.
Free to start: a one-time €3 credit, no card needed.
One day at a SaaS company, twice.
The same calls on the same day. Switch between a phone nobody can pick up and Finn on the line.
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User cannot log in
Rang out Qualified -
User has an account-access question
Voicemail Answered -
Caller reports a feature problem
Hung up on hold Details taken -
User needs first troubleshooting steps
Call back later Qualified -
Caller wants to know whether the issue is known
Rang out Answered -
User requests a callback or escalation
Rang out Passed to your team -
Issue comes in outside standard support hours
Voicemail, closed Details taken
An illustrative day: typical calls for this kind of business, not recordings.
By the evening
With Finn on the phone
- Support teams spend too much time on repetitive first-line issues
- Customers wait too long for simple answers
- Escalation quality depends on who handled first contact
- Higher-value support work gets delayed
- Routine support cases are handled earlier
- Users get structured first-line help faster
- Escalations arrive with cleaner issue context
- Human support time shifts toward more complex cases
How a call runs.
The same steps on every call, in the order you set.
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Receives the support call
User calls about an issue
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Identifies issue type and urgency
Categorizes the problem
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Asks troubleshooting questions
Guided diagnostic flow
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Guides first-line resolution
Steps the user through the fix
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Confirms resolved vs unresolved
Checks whether the issue is fixed
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Escalates when needed
Structured handoff with context
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Logs summary and next step
Clean record for the support workflow
Call notes
Written down on every call
- Issue type
- Urgency
- User context
- Troubleshooting steps taken
- Resolution status
- Escalation reason
Sent to
- Helpdesk / ticketing workflow
- CRM
- Notes / transcript
- Dashboard
The team for SaaS teams.
Finn takes the calls. Leo, Theo, Aria, and Ezra join when a call needs them.
Go deeper.
Your calls, your numbers.
Move the sliders to your own figures. The result updates as you go.
135 calls a month Finn can take
a month in staff time handed back
27 hours of your team's time
That is about 1,620 minutes on the phone a month. Business includes about 1,923 minutes for €249 a month. See pricing
€945 a month in staff time handed back.
Finn takes the share of calls you set, and a call lasts as long as it does today. Your numbers will differ.
What you hand over. What you keep.
What Finn needs from you
- Troubleshooting logic
- Issue categories
- Escalation rules
- Known issue patterns
- Support routing logic
What stays in your control
- Approved troubleshooting only
- Escalation for unresolved or high-risk cases
- Logging and transcript visibility
- Multilingual support if needed
- AI disclosure-ready handling
- GDPR-aware, EU-hosted infrastructure
Pay for minutes, not seats.
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Starter
€49 /month
- €50 of call credit included
- €0.15 per phone minute plus call charge, about 333 minutes
- 2 simultaneous calls
- All 24 roles, unlimited agents
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Pro
Most popular€99 /month
- €100 of call credit included
- €0.14 per phone minute plus call charge, about 714 minutes
- 4 simultaneous calls
- All 24 roles, unlimited agents
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Business
€249 /month
- €250 of call credit included
- €0.13 per phone minute plus call charge, about 1,923 minutes
- 6 simultaneous calls
- All 24 roles, unlimited agents
Not ready for a plan? The free plan comes with a one-time €3 call credit. Start on Free
Questions about an AI voice agent for SaaS support.
Can it resolve issues without a human?
Yes, for structured first-line scenarios where the troubleshooting logic is clearly defined.
What happens with complex technical cases?
The agent can escalate them with structured context instead of trapping them in a weak first-line flow.
Can it work with ticketing or helpdesk workflows?
Yes, through webhooks or the REST API: during a call the agent can look up an account, and after it a ticket with the summary and transcript can go to your helpdesk. Without a connection, open issues reach your team by email.
Can it support multilingual users?
Yes, when multilingual support is relevant to your user base.
Does it replace the support team?
No. It removes repetitive first-line load and improves escalation quality so the human team can focus on more important cases.
Is this an AI answering service for SaaS teams?
It does more than take messages. Finn holds the conversation: answers questions from the information you provide, books where you allow it and puts urgent calls through to your team, day and night. Every call arrives as a transcript and a summary.
