An AI phone agent for insurance claims and quotes.
Takes claim reports, quote requests and policy questions, and passes complex cases to your advisors.
Free to start: a one-time €3 credit, no card needed.
One day at an insurance agency, twice.
The same calls on the same day. Switch between a phone nobody can pick up and Ezra on the line.
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Customer reports a car accident
Rang out Details taken -
Request for a home insurance quote
Voicemail Qualified -
Policyholder wants to add a driver
Hung up on hold Details taken -
Caller books a call with an advisor
Call back later Booked -
Policyholder asks about an open claim
Rang out Passed to your team -
Question about the documents a claim needs
Rang out Answered -
Water damage reported late in the evening
Voicemail, closed Details taken
An illustrative day: typical calls for this kind of business, not recordings.
By the evening
With Ezra on the phone
- Claim calls pile up after a storm
- Quote requests wait for a callback
- Advisors retype details from voicemail
- Evening claims wait until the morning
- Every claim is reported with the same details
- Quote requests are qualified while the caller is interested
- Complex cases reach an advisor with the context
- Evening claims are written up for the morning
How a call runs.
The same steps on every call, in the order you set.
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Answers
Picks up in your agency's name, day or night
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Finds the request
A claim, a quote, a policy change or a question
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Takes the details
Policy number, what happened, when and where
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Qualifies quotes
Asks the questions you set for each product
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Books or routes
A call with an advisor, or a hand-over for complex cases
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Sends the summary
A written report your team can act on
Call notes
Written down on every call
- Caller name
- Policy number
- Type of request
- What happened
- Date and place
- Callback number
Sent to
- CRM
- Calendar
- Notes and transcript
- Dashboard
The team for insurance teams.
Ezra takes the calls. Marcus, Owen, Theo, and Adam join when a call needs them.
Go deeper.
Your calls, your numbers.
Move the sliders to your own figures. The result updates as you go.
150 calls a month Ezra can take
a month in staff time handed back
20 hours of your team's time
That is about 1,200 minutes on the phone a month. Business includes about 1,923 minutes for €249 a month. See pricing
€800 a month in staff time handed back.
Ezra takes the share of calls you set, and a call lasts as long as it does today. Your numbers will differ.
What you hand over. What you keep.
What Ezra needs from you
- The products you offer
- Questions for each type of claim
- Questions for each quote
- Who takes complex cases
- Opening hours and after-hours rules
What stays in your control
- Urgent and sensitive calls go to a person
- Only the answers and wording you approve
- A transcript and summary of every call
- Callers are told they are speaking with an AI
- Several languages when your callers need them
- GDPR-aware, EU-hosted infrastructure
Pay for minutes, not seats.
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Starter
€49 /month
- €50 of call credit included
- €0.15 per phone minute plus call charge, about 333 minutes
- 2 simultaneous calls
- All 24 roles, unlimited agents
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Pro
Most popular€99 /month
- €100 of call credit included
- €0.14 per phone minute plus call charge, about 714 minutes
- 4 simultaneous calls
- All 24 roles, unlimited agents
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Business
€249 /month
- €250 of call credit included
- €0.13 per phone minute plus call charge, about 1,923 minutes
- 6 simultaneous calls
- All 24 roles, unlimited agents
Not ready for a plan? The free plan comes with a one-time €3 call credit. Start on Free
Questions about an AI phone agent for insurance.
Can it take claim reports on the phone?
Yes. It asks for the policy number, what happened, when and where, and writes the report up so your claims team can act on it, day or night.
Can it qualify quote requests?
Yes. It asks the questions you set for each product and passes the qualified request to an advisor, or books a call with one.
Can it answer policy questions?
It answers from the information you approve, such as the documents a claim needs or how to add a driver. Anything about a specific policy or a cover decision goes to your team.
What happens with complex or sensitive cases?
They go to a person. The agent passes the case to the right advisor with what the caller has already said, so nobody has to repeat themselves.
Does it replace our advisors?
No. It takes the first report and the routine questions, so your advisors spend their time on the cases and customers that need them.
