An AI booking assistant for your beauty salon or spa.

Yes, guiding first-time clients is one of its strongest scenarios. When someone calls unsure which treatment they need, the agent asks the right questions, explains the options in plain language, and points them to the service that actually fits, so they arrive confident instead of cancelling out of uncertainty. That first conversation is often what turns a hesitant enquiry into a booked, prepared client.

Yes, as long as your preparation guidance is clearly defined. The agent can walk clients through what to do before an appointment, patch tests before colour, arriving with clean skin or nails, how long to allow, what to bring, and set expectations for aftercare, using exactly the wording your salon approves. Fewer surprises at the chair means fewer reworks and smoother appointments.

Yes. It is most effective paired with your booking and reminder flows: the agent handles the orientation and guidance, then hands a prepared, well-briefed client into the booking step or confirms and reminds them ahead of time. The guidance layer and the scheduling layer reinforce each other rather than duplicating work.

It should not. The voice, pace and phrasing are shaped to match a polished, comfort-oriented brand, so the experience feels calm and on-brand rather than mechanical. Clients get warm, consistent guidance every time they call, which is often more reassuring than an overstretched front desk on a busy day.

No. It removes the repetitive orientation work, the same “what should I book?”, “how do I prepare?”, “how long does it take?” questions, so your team can focus on the client in front of them and the in-salon experience. Anything personal, sensitive or judgement-based still goes to a person.

It books into Google Calendar or Outlook, so appointments land where your team already looks and a cancelled slot is free again for the next caller. Salon booking software can be connected through webhooks or the REST API. Without a connection, the agent takes the complete request and emails it to your team to confirm.

Yes. Hanc's application and voice infrastructure runs in Germany and its main database in Frankfurt. Some auxiliary AI processing can take place outside the EU; the privacy policy lists every sub-processor and how transfers are handled. Transcripts are stored encrypted and deleted with your account or on request, and every caller is told at the start that they are speaking with an AI. For a beauty brand that keeps contact details and treatment preferences on file, handling that data correctly is part of the trust clients expect.

Yes. The agent handles calls in several languages, so international and multilingual clients get the same clear guidance in the language they are most comfortable with. In cities with a diverse clientele that often decides whether a first-time caller feels welcome enough to book.

It does more than take messages. Sofia holds the conversation: answers questions from the information you provide, books where you allow it and puts urgent calls through to your team, day and night. Every call arrives as a transcript and a summary.

An AI booking assistant for a beauty salon or spa is billed per minute of calls. Starter costs €49 a month and includes €50 of call credit at €0.15 per phone minute. Pro costs €99 a month at €0.14 per minute and Business €249 at €0.13 per minute. There is no platform fee, and you can try it free in the browser with a one-time €3 credit.

The salon keeps the number clients already call. You forward it to the AI booking assistant with call forwarding at your phone provider, for example only when you are with a client and cannot pick up, or connect it over a SIP trunk.