Seven Hanc AI employees, generated characters in headsets, standing together under an orange and pink ring light

The company behind your AI employees.

Hanc.AI is made by Good Point GmbH in Vienna. We build AI employees that answer your phone, book appointments and follow up, day and night.

Pictured: the AI employees you can hire. They are generated characters, not our staff.

Who we are.

Good Point GmbH is a software company registered in Vienna, Austria. Hanc.AI is what we make: a platform of AI employees for the phone, each with one job, from receptionist to collections.

Our mission is plain. Every business should be reachable, at any hour, in the caller’s own language.

Why we build it.

A call that reaches voicemail often goes to the next business on the list. Most small companies cannot staff a phone around the clock, and they should not have to.

So we build AI employees that pick up every call, answer from your own knowledge base, book the appointment and hand over to a person when it matters.

Meet the team

On the record

Company
Good Point GmbH
Registered office
Liechtensteinstrasse 63/10
1090 Vienna, Austria
Company register
FN 618845t, Commercial Court of Vienna (Handelsgericht Wien)
VAT ID
ATU80258169
Full legal notice

The people you meet are AI.

24 roles, each a character with a name, a voice and one job to do.

The faces are generated. So are the voices on the phone.

How we build it.

Four rules the product follows, each with the page that shows how.

  • Hosted in the EU

    Hetzner and Azure data centres inside the European Union. How we host and protect data

  • Built for GDPR and the EU AI Act

    Designed around European data protection rules, with a published privacy policy. Read the privacy policy

  • 25 languages

    Callers hear their own language, and it can switch mid-call. See all languages

  • On Microsoft Marketplace

    Hanc is listed for Azure customers on Microsoft Marketplace. Deploy Hanc on Azure

Questions about Hanc.AI.

What is Hanc.AI?

Hanc.AI is a platform of AI employees for the phone: AI voice agents that answer calls, book appointments and follow up. There are 24 roles, from receptionist to collections, in 25 languages.

Who operates Hanc.AI?

Good Point GmbH, a software company registered in Vienna, Austria: company register FN 618845t at the Commercial Court of Vienna, VAT ID ATU80258169.

Where is my data stored?

Hanc.AI's application and voice infrastructure runs in Germany and its main database in Frankfurt. Some auxiliary AI processing can take place outside the EU; the privacy policy lists every sub-processor and how transfers are handled. Hanc.AI is built for GDPR and the EU AI Act, and compliance documents are available on request at security.hanc.ai.

Can I try Hanc.AI before paying?

Yes, you can try Hanc.AI before paying. Start a test call in your browser on this site, then create your first agent for free, with a €3 credit.

How do I reach the team?

Book a 30-minute call, write to hello@hanc.ai, or meet the people on the Team page.

Hear one of them answer.

Start a test call in your browser, then hire the one you like. Free to start with a €3 credit.

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