Vera, your AI answering service.

An AI answering service is an AI employee that picks up your business line when your team cannot: after hours, at lunch or when every line is busy. It speaks with the caller in natural speech, asks why they are calling, checks how urgent it is and takes a complete message with callback details. Unlike an answering machine, which only records, it asks questions and passes urgent calls on by the rules you set.

Yes. Auto-Answerer Agent is built specifically to turn missed or after-hours calls into structured next actions instead of lost opportunities or dead voicemail.

Yes. The role can capture identity, callback preference, reason for contact, and urgency so the team knows what to do next.

Yes. It can distinguish routine requests from urgent ones according to the configured triage logic and policy.

The role can trigger the approved escalation path when the situation fits the business rules for urgent handling.

Yes. Auto-Answerer Agent can support multilingual message capture and triage, which helps businesses maintain better coverage across caller groups.

Voicemail only records what the caller chooses to say. An AI answering service holds a conversation: it captures the reason for the call, separates urgent from routine requests and logs a structured message for your team. Compared with a human answering service, it answers several calls at once, at any hour, and follows the wording and rules you give it. Every caller is told they are speaking with an AI.

The AI answering service is billed per minute of calls. Starter costs €49 a month and includes €50 of call credit at €0.15 per phone minute. Pro costs €99 a month at €0.14 per minute and Business €249 at €0.13 per minute. The whole subscription becomes call credit, there is no platform fee and monthly plans can be cancelled any time.

You keep your number. Calls reach Vera through call forwarding, which you set with your phone provider: always, only when nobody picks up, or only when the line is busy. Forwarding outside opening hours can be scheduled on a cloud phone system or router, or switched on in the evening and off in the morning. A SIP trunk is the alternative for phone systems.

Every call Vera takes is logged in your dashboard with its transcript and the call notes: caller name, phone number, reason for the call, urgency and preferred callback time. Messages can also reach your team by email, and other systems can receive them through webhooks or the REST API.

The AI answering service answers several calls at the same time, so a second caller does not hear a busy tone. The limit depends on the plan: 2 simultaneous calls on Starter, 4 on Pro and 6 on Business. Enterprise capacity is agreed individually.