An AI receptionist for your medical practice.
An AI call agent that answers patient calls, books the right appointment and passes anything medical to your team.
Free to start: a one-time €3 credit, no card needed.
One day at a medical practice, twice.
The same calls on the same day. Switch between a phone nobody can pick up and Vera on the line.
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Caller is unsure which specialist to see
Rang out Qualified -
Caller asks whether a symptom fits a service
Voicemail Answered -
Patient needs help understanding first steps
Hung up on hold Qualified -
Caller asks about diagnostics vs consultation
Call back later Answered -
Family member calls on behalf of a patient
Rang out Qualified -
Patient wants to know whether booking is the right next action
Rang out Booked -
Call needs routing after initial clarification
Voicemail, closed Passed to your team
An illustrative day: typical calls for this kind of business, not recordings.
By the evening
With Vera on the phone
- Patients call with uncertainty and get inconsistent answers
- Front-desk or medical staff repeat the same explanations constantly
- Callers choose the wrong service path or delay action
- Good booking opportunities are lost because clarity comes too late
- Patients get earlier guidance and confidence
- Repetitive advisory load is reduced
- More callers move toward the correct booking or routing path
- The practice gets a cleaner first-contact experience
How a call runs.
The same steps on every call, in the order you set.
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Receives the patient inquiry
Patient calls with a medical-service question
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Clarifies the question
Understands the caller's uncertainty
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Identifies the relevant service
Maps the need to the right route
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Explains options simply
Clear language for the patient
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Guides to the next step
Booking, referral, or further guidance
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Routes or books
Where appropriate, moves to scheduling
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Logs the outcome
Question context and next step recorded
Call notes
Written down on every call
- Guidance topic
- Service need
- Uncertainty point
- Preferred next step
- Routing outcome
- Callback need
Sent to
- CRM
- Booking workflow
- Notes / transcript
- Dashboard
The team for medical practices.
Vera takes the calls. Aria, Marcus, Lyra, and Theo join when a call needs them.
Go deeper.
Call patterns
Business cases
Further reading
Your calls, your numbers.
Move the sliders to your own figures. The result updates as you go.
50 calls a month reach nobody
a month from calls you miss today
28 booked appointments from those calls
That is about 150 minutes on the phone a month. Starter includes about 333 minutes for €49 a month. See pricing
€3,360 a month from calls you miss today.
Counts only the calls you miss today, at about 3 minutes each. Your numbers will differ.
What you hand over. What you keep.
What Vera needs from you
- Service and specialist map
- Guidance logic and scope boundaries
- Routing rules
- Booking handoff logic
- Escalation definitions
What stays in your control
- Does not improvise beyond approved medical-service guidance
- Escalates sensitive or unclear cases to humans
- Transcript and summary logging
- AI disclosure-ready handling
- Multilingual support if needed
- GDPR-aware, EU-hosted infrastructure
Pay for minutes, not seats.
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Starter
€49 /month
- €50 of call credit included
- €0.15 per phone minute plus call charge, about 333 minutes
- 2 simultaneous calls
- All 24 roles, unlimited agents
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Pro
Most popular€99 /month
- €100 of call credit included
- €0.14 per phone minute plus call charge, about 714 minutes
- 4 simultaneous calls
- All 24 roles, unlimited agents
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Business
€249 /month
- €250 of call credit included
- €0.13 per phone minute plus call charge, about 1,923 minutes
- 6 simultaneous calls
- All 24 roles, unlimited agents
Not ready for a plan? The free plan comes with a one-time €3 call credit. Start on Free
Questions about an AI receptionist for medical practices.
Can it help patients choose the right service?
Yes, as long as the guidance logic is clearly defined and stays within the approved service-selection scope.
Can it replace medical judgment?
No. It supports service guidance and next-step clarity, but sensitive or unclear cases should escalate to the appropriate human team.
Can it route to the right specialist or booking flow?
Yes. That is one of the strongest practical uses of this agent.
Can it support multilingual callers?
Yes, when the practice serves multiple language groups.
Does it reduce front-desk workload?
Yes. It removes a large share of repetitive advisory calls before they consume human time.
Is this an AI answering service for medical practices?
It does more than take messages. Vera holds the conversation: answers questions from the information you provide, books where you allow it and puts urgent calls through to your team, day and night. Every call arrives as a transcript and a summary.
How much does an AI receptionist for medical practices cost?
An AI receptionist for a medical practice is billed per minute of calls, not per seat. Starter costs €49 a month and includes €50 of call credit at €0.15 per phone minute. Pro costs €99 a month at €0.14 per minute and Business €249 at €0.13 per minute, with more simultaneous calls. There is no platform fee.
Can we keep our phone number?
The practice keeps its number. Patient calls reach the AI receptionist through call forwarding at your phone provider, or over a SIP trunk from your phone system. You decide whether it answers every call or only the ones your team cannot take.
