AI information and call routing.

Answers everyday questions from your own information and puts each caller through to the right person or team.

Free to start: a one-time €3 credit, no card needed.

Theo, AI call router, smiling in a navy suit and headset before a glowing orange-pink ring
Theo
Call Router
Aria, AI consultant, with a dark bob and knowing smile, sand blazer and headset
Aria
Consultant

The pattern, step by step.

Who does what on the call, in order. You set the rules for every step.

  1. Answers the call

    In your business name, in the caller's language

    Theo

  2. Finds out what they need

    A question, a person, a department

    Theo

  3. Answers what it can

    From the information you give it, nothing more

    Aria

  4. Puts the caller through

    To the right person, with the reason passed on

    Theo

  5. Takes a message

    When nobody is free, with a callback time

    Theo

  6. Guides new customers

    Walks them through the first steps

    Lyra

Works with SIP Trunking Webhooks REST API

Who runs it.

Hire one of them or the whole set. Each one is a role you can open and hear.

Other patterns.

Questions about AI call routing.

Where do its answers come from?

From the information you give it: your website, your documents and the answers you write. It is told to answer only from that; anything else goes to your team as a message.

Can it replace a phone menu?

Yes. Instead of “press 1”, callers say what they need and it puts them through to the right person or department, by the routing rules you set.

Does the person who takes over know what the call is about?

Yes. The reason for the call is passed on with the transfer, and every call is saved with a transcript and a summary.

What if nobody is free to take the call?

It takes a message with the caller's details and a good time to call back, and your team gets it by email and in the dashboard.

Put this pattern on your phone line.

Hire an AI employee
Tap to talk