AI order management for phone orders.

Takes orders by phone, reads them back, answers questions about existing orders and passes the rest to your team.

Free to start: a one-time €3 credit, no card needed.

Iris, AI order agent, smiling in a beige blazer and headset before a glowing orange-pink ring
Iris
Order Desk
Leo, AI support agent, smiling with arms crossed in a beige shirt and headset
Leo
Support Agent

The pattern, step by step.

Who does what on the call, in order. You set the rules for every step.

  1. Answers the call

    New order, change, or a question about one

    Iris

  2. Takes the order

    Items, amounts, delivery or pick-up

    Iris

  3. Reads it back

    So the caller hears exactly what was ordered

    Iris

  4. Answers order questions

    From the order status your team records

    Iris

  5. Helps with problems

    Walks through simple fixes, escalates the rest

    Leo

  6. Routes the unusual

    Anything special goes to the right person

    Theo

Works with REST API Webhooks SMS WhatsApp

Who runs it.

Hire one of them or the whole set. Each one is a role you can open and hear.

Where it runs.

Industries whose own pages are built around this kind of call.

Other patterns.

Questions about AI order management.

Can it take orders by phone?

Yes. It takes the items, amounts and delivery or pick-up details, reads the order back and sends it to your team or your system as a written order.

Can it tell callers where their order is?

Yes, once it can read your order data through the REST API. Without that connection it takes the order number and passes the question to your team.

Which systems does it connect to?

Your shop or order system through the REST API during the call and webhooks after it. Confirmations can go out by SMS, WhatsApp or email.

What happens with problems and complaints?

It walks through the simple fixes you document and passes the rest to the right person, with the order details already taken.

Put this pattern on your phone line.

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