AI Voice Agent Pricing — Plans from Free to Enterprise | Hanc.AI

Simple Pricing. No Hidden Fees.

100% of your subscription converts to call credit. No platform fee. All 24 roles on every plan.

Prices shown in EUR. Also available in USD, GBP, CHF, and 10 more currencies.

Free

Test all 24 roles

€0

€3 credit (one-time)

  • €0.15/min incoming · ~20 min
  • €0.15/min outgoing + call charge
  • €0.13/min Web Widget
  • 1 agent
Start Free

Starter

Cancel anytime. No minimum commitment.

€49 /month

€50 credit (included)

  • €0.15/min incoming · ~333 min
  • €0.15/min outgoing + call charge
  • €0.13/min Web Widget
  • Unlimited agents
  • Unlimited phone numbers
Get Started
Most Popular

Pro

Most Popular — Cancel anytime.

€99 /month

€100 credit (included)

  • €0.13/min incoming · ~769 min
  • €0.13/min outgoing + call charge
  • €0.11/min Web Widget
  • Unlimited agents
  • Unlimited phone numbers
Get Started

Business

Cancel anytime. No minimum commitment.

€249 /month

€250 credit (included)

  • €0.12/min incoming · ~2,083 min
  • €0.12/min outgoing + call charge
  • €0.10/min Web Widget
  • Unlimited agents
  • Unlimited phone numbers
Get Started

Enterprise

Custom volume and dedicated support

Custom
  • Unlimited agents
  • Unlimited phone numbers
Contact Sales

Your monthly plan includes call credit for the current billing period. Unused credit expires at the end of each month.

Compare Plans in Detail

Feature
Free
Starter
Business
Enterprise
Prices and credit
Monthly credit
€3*
€50
€100
€250
Custom
Your whole subscription turns into calling credit. Nothing is kept back as a platform fee.
Incoming
€0.15/min
€0.15/min
€0.13/min
€0.12/min
Custom
Someone calls your number and the agent picks up.
Country Incoming, per minute
Algeria+213 €0.224
Argentina+54 €0.0107
Australia+61 €0.01
Austria+43 €0.0107
Barbados+1 €0.0376
Brazil+55 €0.01
Canada+1 €0.0085
Chile+56 €0.0107
Christmas Island+61 €0.01
Colombia+57 €0.0945
Ecuador+593 €0.0107
El Salvador+503 €0.0208
Estonia+372 €0.0124
France+33 €0.01
Germany+49 €0.01
Greece+30 €0.0107
Grenada+1 €0.013
Ireland+353 €0.01
Isle of Man+44 €0.01
Israel+972 €0.0107
Japan+81 €0.01
Jersey+44 €0.01
Luxembourg+352 €0.0107
Mexico+52 €0.01
Namibia+264 €0.3846
New Zealand+64 €0.01
Panama+507 €0.0107
Philippines+63 €0.3333
Puerto Rico+1 €0.0105
Romania+40 €0.0107
Switzerland+41 €0.01
Thailand+66 €0.0107
Tunisia+216 €0.7692
Uganda+256 €0.12
United Kingdom+44 €0.01
United States+1 €0.0085
Virgin Islands, U.S.+1 €0.0085

Carrier price for the connection itself. Your plan rate is added on top.

Outgoing
€0.15/min + call charge
€0.15/min + call charge
€0.13/min + call charge
€0.12/min + call charge
Custom
The agent calls out. On top of the per-minute rate you pay for the call itself, which depends on the number dialled — open the list below to see the price for each destination.
Country To a landline, per minute To a mobile, per minute
Afghanistan+93 €0.368 €0.4287
Aland Islands+358 €0.495 €0.5172
Albania+355 €0.295 €0.7265
Algeria+213 €0.1161 €1.8365
American Samoa+1 €0.4576
Andorra+376 €0.0589 €0.3664
Angola+244 €0.813 €0.63
Anguilla+1 €0.5373 €0.604
Antigua and Barbuda+1 €0.5574 €0.49
Argentina+54 €0.0604 €0.3528
Armenia+374 €0.3423 €0.4129
Aruba+297 €0.1685 €0.3966
Australia+61 €0.0252 €0.075
Austria+43 €0.1781 €0.273
Azerbaijan+994 €0.3989 €0.6257
Bahamas+1 €0.424 €0.4601
Bahrain+973 €0.2267 €0.2261
Bangladesh+880 €0.06 €0.06
Barbados+1 €0.5579 €0.4662
Belarus+375 €0.6189 €0.621
Belgium+32 €0.1375 €0.5576
Belize+501 €0.3533 €0.4895
Benin+229 €0.6526 €0.6064
Bermuda+1 €0.0588
Bhutan+975 €0.1874
Bolivia+591 €0.3025 €0.414
Bosnia and Herzegovina+387 €0.3125 €0.641
Botswana+267 €0.3293 €0.4627
Brazil+55 €0.031 €0.0663
British Indian Ocean Territory+246 €3.142
Brunei+673 €0.3566
Bulgaria+359 €0.1171 €0.5855
Burkina Faso+226 €0.696 €0.6869
Burundi+257 €0.9594 €1.1323
Cambodia+855 €0.1115 €0.1322
Cameroon+237 €0.41 €0.7873
Canada+1 €0.1525
Cape Verde+238 €0.401 €0.5774
Cayman Islands+1 €0.338 €0.416
Central Africa+236 €1.3527 €1.4406
Chile+56 €0.0475 – €1.149 €0.0746
China+86 €0.3231 €0.3432
Christmas Island+61 €0.0252 €0.075
Colombia+57 €0.07 €0.0377
Comoros+269 €1.3258 €1.3229
Congo+242 €0.9 €1.2677
Cook Islands+682 €2.6139
Costa Rica+506 €0.051 €0.1231
Croatia+385 €0.2759 €0.9045
Cyprus+357 €0.2082 €0.1675
Czech Republic+420 €0.044 €0.1499
Denmark+45 €0.024 €0.0564
Djibouti+253 €0.7613
Dominica+1 €0.405 €0.588
Dominican Republic+1 €0.1155 €0.1925
DR Congo+243 €0.908 €0.8652
East Timor+670 €0.8955
Ecuador+593 €0.3162 €0.5298
Egypt+20 €0.2056 €0.209
El Salvador+503 €0.275 €0.29
Equatorial Guinea+240 €1.1977 €0.9267
Estonia+372 €0.0731 – €0.4944 €0.5709
Ethiopia+251 €0.499 €0.4903
Falkland Islands+500 €3.3
Faroe Islands+298 €0.1596 €0.0634
Fiji+679 €0.5054 €0.5059
Finland+358 €0.495 €0.5172
France+33 €0.0187 €0.1603
French Guiana+594 €0.0435 €0.2712
French Polynesia+689 €0.7331
Gabon+241 €0.8186 €1.0428
Gambia+220 €1.2337
Georgia+995 €0.3662 €0.4727
Germany+49 €0.0283 €0.3763
Ghana+233 €0.4915 €0.5318
Gibraltar+350 €0.0881 €0.3558
Greece+30 €0.1842 €0.4964
Greenland+299 €0.5315 €0.7891
Grenada+1 €0.3956 €0.5502
Guadeloupe+590 €0.0722 €0.3821
Guam+1 €0.0589
Guatemala+502 €0.3293 €0.2682
Guinea+224 €0.783 €0.9282
Guinea-Bissau+245 €1.2231 €0.555
Guyana+592 €0.3548 €0.3765
Haiti+509 €0.6493 €0.8796
Honduras+504 €0.3349 €0.3456
Hong Kong+852 €0.0414 €0.0546
Hungary+36 €0.1042 €0.1155
Iceland+354 €0.032 €0.05
India+91 €0.0699 €0.0496
Indonesia+62 €0.1077 €0.1066
Iraq+964 €0.424 €0.4633
Ireland+353 €0.0483 – €0.63 €0.0945
Isle of Man+44 €0.0158 €0.0305 – €0.32
Israel+972 €0.0659 – €0.3625 €0.1868
Italy+39 €0.0168 €0.3473
Ivory Coast+225 €0.7619 €0.726
Jamaica+1 €0.4305 €0.4681
Japan+81 €0.0746 – €0.12 €0.185
Jersey+44 €0.0158 €0.0305 – €0.32
Jordan+962 €0.2677 €0.3448
Kazakhstan+7 €0.3177 €0.503
Kenya+254 €0.3779 €0.3933
Kiribati+686 €3.1203
Korea Republic of+82 €0.0552 €0.0524
Kosovo+383 €0.3193 €1.1714
Kuwait+965 €0.1026 €0.13
Kyrgyzstan+996 €0.3637 €0.3858
Laos PDR+856 €0.1344
Latvia+371 €0.4054 – €0.825 €0.5318
Lebanon+961 €0.1643 €0.3718
Lesotho+266 €1.1016 €0.8218
Liberia+231 €0.6894 €0.7435
Libya+218 €0.6204 €0.5853
Liechtenstein+423 €0.203 €0.265
Lithuania+370 €0.254 €0.5921
Luxembourg+352 €0.2829 €0.3282
Macao+853 €0.8832
Macedonia+389 €0.411 €0.7788
Madagascar+261 €1.1945 €0.9957
Malawi+265 €0.7935 €0.7958
Malaysia+60 €0.0555 €0.08
Maldives+960 €1.5224 €1.7687
Mali+223 €0.7207 €0.6921
Malta+356 €0.2512 €0.5679
Marshall Islands+692 €0.4964
Martinique+596 €0.0286 – €0.309 €0.3531
Mauritania+222 €1.1247 €1.0398
Mauritius+230 €0.2445 €0.2889
Mexico+52 €0.016 €0.0473
Moldova+373 €0.4946 €0.5895
Monaco+377 €0.2264 €0.6325
Mongolia+976 €0.053
Montenegro+382 €0.5058 €0.8699
Montserrat+1 €0.7096
Morocco+212 €0.5307 €1.0748
Mozambique+258 €0.4484 €0.5071
Myanmar+95 €0.365
Namibia+264 €0.1819 €0.1843
Nepal+977 €0.2981 €0.3084
Netherlands+31 €0.3675 €0.2763
New Caledonia+687 €0.5504
New Zealand+64 €0.0305 €0.084
Nicaragua+505 €0.4152 €0.4767
Niger+227 €0.6329 €0.6052
Nigeria+234 €0.2303 €0.2349
Norway+47 €0.0296 €0.077
Oman+968 €0.4145 €0.41
Pakistan+92 €0.155 €0.18
Palestinian Territory+970 €0.4253 €0.4296
Panama+507 €0.0624 €0.3413
Papua New Guinea+675 €1.7975 €2.1022
Paraguay+595 €0.0926 €0.145
Peru+51 €0.1651 €0.074
Philippines+63 €0.2066 €0.2938
Poland+48 €0.1114 €0.2202
Portugal+351 €0.0171 €0.495
Puerto Rico+1 €0.02
Qatar+974 €0.3013 €0.3993
Reunion/Mayotte+262 €0.4733 €0.6417
Romania+40 €0.0125 €0.032
Russia+7 €0.4348 €0.3432
Rwanda+250 €0.5554 €0.5528
Samoa+685 €2.3352
San Marino+378 €0.3411
Saudi Arabia+966 €0.1738 €0.3122
Senegal+221 €0.7235 €0.6581
Serbia+381 €0.597 €0.8211
Seychelles+248 €1.7243
Sierra Leone+232 €1.1903
Singapore+65 €0.0423 €0.0578
Slovakia+421 €0.0298 €0.1158
Slovenia+386 €0.4524 €0.6633
Somalia+252 €0.8812
South Africa+27 €0.4725 €0.3749
Spain+34 €0.0178 €0.18
Sri Lanka+94 €0.3524 €0.2886
St Kitts and Nevis+1 €0.334 €0.3789
St Lucia+1 €0.483 €0.7158
St Vincent Grenadines+1 €0.4499 €0.5452
Sudan+249 €1.0897 €0.5128
Suriname+597 €0.5336 €0.5665
Swaziland+268 €0.4421 €0.348
Sweden+46 €0.0187 €0.0714
Switzerland+41 €0.0419 – €0.645 €0.1802
Taiwan+886 €0.1196 €0.1985
Tajikistan+992 €0.4012 €0.2907
Tanzania+255 €0.598 €0.5722
Thailand+66 €0.1 €0.1
Togo+228 €0.8149
Tonga+676 €2.9883
Trinidad and Tobago+1 €0.291 €0.34
Tunisia+216 €1.5995 €1.2714
Turkey+90 €0.0701 €0.2875
Turkmenistan+993 €0.416
Turks and Caicos Islands+1 €0.4131 €0.6774
Uganda+256 €0.6474 €0.6365
Ukraine+380 €0.3141 €0.4098
United Arab Emirates+971 €0.3635 €0.2995
United Kingdom+44 €0.0158 €0.0305 – €0.32
United States+1 €0.014 – €0.0945
Uruguay+598 €0.1045 €0.3255
Uzbekistan+998 €0.1982 €0.1972
Venezuela+58 €0.0682 €0.1739
Vietnam+84 €0.1947 €0.1777
Virgin Islands, British+1 €0.4019 €0.4715
Virgin Islands, U.S.+1 €0.0459
Wallis and Futuna+681 €0.02
Yemen+967 €0.2644 €0.3419
Zambia+260 €0.7274 €1.0758
Zimbabwe+263 €0.409 €0.8641

Carrier price for the connection itself. Your plan rate is added on top.

Web Widget
€0.13/min
€0.13/min
€0.11/min
€0.10/min
Custom
Visitors talk to the agent directly in their browser. No phone network is involved, which makes it the cheapest way to talk.
Text messages
€0.05/segment + destination
€0.05/segment + destination
€0.05/segment + destination
€0.05/segment + destination
Custom
Your plan rate per segment plus what delivery to that country costs. A message is one segment up to 160 characters — or 70 in Cyrillic and other non-Latin alphabets, so longer text counts as several.
Country One SMS segment
Afghanistan+93 €0.446
Aland Islands+358 €0.0861
Albania+355 €0.1167
Algeria+213 €0.273
American Samoa+1 €0.1881
Andorra+376 €0.1464
Angola+244 €0.3062
Anguilla+1 €0.2415
Antigua and Barbuda+1 €0.2384
Argentina+54 €0.1034
Armenia+374 €0.2996
Aruba+297 €0.2789
Australia+61 €0.0515
Austria+43 €0.0979
Azerbaijan+994 €0.411
Bahamas+1 €0.0904
Bahrain+973 €0.0386
Bangladesh+880 €0.5962
Barbados+1 €0.2624
Belarus+375 €0.2521
Belgium+32 €0.1113
Belize+501 €0.2902
Benin+229 €0.2985
Bermuda+1 €0.263
Bhutan+975 €0.4007
Bolivia+591 €0.2215
Bosnia and Herzegovina+387 €0.511
Botswana+267 €0.158
Brazil+55 €0.065
Brunei+673 €0.065
Bulgaria+359 €0.1466
Burkina Faso+226 €0.2233
Burundi+257 €0.463
Cambodia+855 €0.4418
Cameroon+237 €0.317
Canada+1 €0.0315
Cape Verde+238 €0.2239
Cayman Islands+1 €0.2756
Central Africa+236 €0.4518
Chile+56 €0.0797
China+86 €0.1082
Christmas Island+61 €0.0515
Colombia+57 €0.0592
Comoros+269 €0.4175
Congo+242 €0.3371
Cook Islands+682 €0.1396
Costa Rica+506 €0.1031
Croatia+385 €0.1379
Cyprus+357 €0.0864
Czech Republic+420 €0.0706
Denmark+45 €0.0592
Djibouti+253 €0.1624
Dominica+1 €0.2533
Dominican Republic+1 €0.1308
DR Congo+243 €0.2584
East Timor+670 €0.2586
Ecuador+593 €0.339
Egypt+20 €0.3959
El Salvador+503 €0.299
Equatorial Guinea+240 €0.2705
Estonia+372 €0.0958
Ethiopia+251 €0.3425
Falkland Islands+500 €0.1672
Faroe Islands+298 €0.0717
Fiji+679 €0.22
Finland+358 €0.0861
France+33 €0.0798
French Guiana+594 €0.1842
French Polynesia+689 €0.1797
Gabon+241 €0.3146
Gambia+220 €0.2606
Georgia+995 €0.1684
Germany+49 €0.112
Ghana+233 €0.3741
Gibraltar+350 €0.1225
Greece+30 €0.0657
Greenland+299 €0.041
Grenada+1 €0.2913
Guadeloupe+590 €0.2274
Guam+1 €0.0847
Guatemala+502 €0.2498
Guinea+224 €0.2788
Guinea-Bissau+245 €0.4722
Guyana+592 €0.3366
Haiti+509 €0.2921
Honduras+504 €0.3296
Hong Kong+852 €0.0723
Hungary+36 €0.091
Iceland+354 €0.0719
India+91 €0.0869
Indonesia+62 €0.4414
Iraq+964 €0.503
Ireland+353 €0.0779
Isle of Man+44 €0.056
Israel+972 €0.2575
Italy+39 €0.0927
Ivory Coast+225 €0.4925
Jamaica+1 €0.3151
Japan+81 €0.089
Jersey+44 €0.056
Jordan+962 €0.4429
Kazakhstan+7 €0.3382
Kenya+254 €0.3134
Kiribati+686 €0.1455
Korea Republic of+82 €0.0524
Kosovo+383 €0.2509
Kuwait+965 €0.3164
Kyrgyzstan+996 €0.4588
Laos PDR+856 €0.3118
Latvia+371 €0.0801
Lebanon+961 €0.3619
Lesotho+266 €0.4123
Liberia+231 €0.2677
Libya+218 €0.4435
Liechtenstein+423 €0.0362
Lithuania+370 €0.0801
Luxembourg+352 €0.0818
Macao+853 €0.1082
Macedonia+389 €0.2012
Madagascar+261 €0.5899
Malawi+265 €0.3307
Malaysia+60 €0.3653
Maldives+960 €0.3581
Mali+223 €0.3485
Malta+356 €0.0689
Marshall Islands+692 €0.1589
Martinique+596 €0.1897
Mauritania+222 €0.3618
Mauritius+230 €0.2664
Mexico+52 €0.1819
Moldova+373 €0.1474
Monaco+377 €0.1856
Mongolia+976 €0.2957
Montenegro+382 €0.1928
Montserrat+1 €0.2525
Morocco+212 €0.2244
Mozambique+258 €0.417
Myanmar+95 €0.4143
Namibia+264 €0.1167
Nepal+977 €0.3022
Netherlands+31 €0.1143
New Caledonia+687 €0.1761
New Zealand+64 €0.1103
Nicaragua+505 €0.1567
Niger+227 €0.3652
Nigeria+234 €0.3868
Norway+47 €0.0697
Oman+968 €0.2158
Pakistan+92 €0.4734
Palestinian Territory+970 €0.4101
Panama+507 €0.1836
Papua New Guinea+675 €0.7544
Paraguay+595 €0.1208
Peru+51 €0.2476
Philippines+63 €0.241
Poland+48 €0.0457
Portugal+351 €0.0501
Puerto Rico+1 €0.054
Qatar+974 €0.2634
Reunion/Mayotte+262 €0.1911
Romania+40 €0.0781
Russia+7 €0.7522
Rwanda+250 €0.3261
Samoa+685 €0.2675
San Marino+378 €0.1256
Sao Tome and Principe+239 €0.1581
Saudi Arabia+966 €0.1949
Senegal+221 €0.5506
Serbia+381 €0.4098
Seychelles+248 €0.3077
Sierra Leone+232 €0.7849
Singapore+65 €0.0625
Slovakia+421 €0.0883
Slovenia+386 €0.2051
Somalia+252 €0.3703
South Africa+27 €0.1355
Spain+34 €0.0875
Sri Lanka+94 €0.42
St Kitts and Nevis+1 €0.2575
St Lucia+1 €0.2623
St Vincent Grenadines+1 €0.3338
Sudan+249 €0.4749
Suriname+597 €0.3172
Swaziland+268 €0.265
Sweden+46 €0.1169
Switzerland+41 €0.0769
Taiwan+886 €0.0842
Tajikistan+992 €0.4505
Tanzania+255 €0.4336
Thailand+66 €0.0305
Togo+228 €0.4946
Tonga+676 €0.2177
Trinidad and Tobago+1 €0.2992
Tunisia+216 €0.5379
Turkey+90 €0.0305
Turkmenistan+993 €0.3233
Turks and Caicos Islands+1 €0.2923
Uganda+256 €0.3289
Ukraine+380 €0.2268
United Arab Emirates+971 €0.1176
United Kingdom+44 €0.056
United States+1 €0.0083
Uruguay+598 €0.0852
Uzbekistan+998 €0.4571
Venezuela+58 €0.2257
Vietnam+84 €0.2852
Virgin Islands, British+1 €0.308
Virgin Islands, U.S.+1 €0.1987
Wallis and Futuna+681 €0.11
Yemen+967 €0.2929
Zambia+260 €0.3942
Zimbabwe+263 €0.3212

Carrier price for the connection itself. Your plan rate is added on top.

WhatsApp
€0.05/message + WhatsApp fee
€0.05/message + WhatsApp fee
€0.05/message + WhatsApp fee
€0.05/message + WhatsApp fee
Custom
The price does not depend on the country. Replying within 24 hours of the customer’s message is the cheap case; writing first needs a template approved by WhatsApp and costs more.
Handover to a person
No extra charge
No extra charge
No extra charge
No extra charge
Custom
When the agent hands the caller to a colleague, billing for the agent stops at that moment. The handover itself costs nothing extra.
Phone number
Depends on country
Depends on country
Depends on country
Custom
Monthly price per number. It depends on the country and on the type of number, so pick a country to see the exact price.
Country Localper month Mobileper month WhatsApp
Austria+43 €6 €11
Canada+1 €7
Germany+49 €7 €50
Puerto Rico+1 €9
Switzerland+41 €7 €14
United States+1 €7
Agents
24 ready-made roles
Start from a role that already knows its job, for example reception, bookings or support, and adjust it to your business.
Number of agents
Limited at 1
Unlimited
Unlimited
Unlimited
Unlimited
How many different agents you can run at the same time, for example one for reception and one for bookings.
Build your own conversation flows
Lay the conversation out step by step and decide what the agent asks, checks and does at each point. No programming needed.
Your own AI model
Run the agent on a language model you provide instead of ours.
Where your agent works
Phone number
Your agent gets its own number that customers can call.
Web Widget
A button on your website that lets visitors talk to the agent straight away, without dialling anything.
Text messages
Your agent can send a confirmation, a reminder or a link by text.
WhatsApp
Your agent answers on WhatsApp as well as on the phone. Available today for numbers in the United States, Canada and Puerto Rico.
Your own phone provider
Already have a phone provider? Connect it and you pay us nothing for incoming or outgoing minutes, only for the agent at the website rate. Free while we build this option out.
Connections to your tools
Google Calendar
The agent sees when you are free and books appointments straight into your Google calendar.
Microsoft Calendar
The same for Outlook and Microsoft 365: the agent checks your availability and books the appointment.
Customer database
Every call lands in the system where you keep your customers, so nothing has to be typed in twice.
Automatic notifications
Basic
Full
Full
Full
Custom
After a call, your other systems are notified automatically so they can carry on where the agent left off.
Connect your own software
Basic
Full
Full
Full
Custom
If you have your own software, your developers can connect it to the agent directly.
Reports and support
Reports
See how many calls came in, what they were about and what came of them.
Call recordings
Listen to any conversation again, or read it as text.
Email support
Write to us and we help you set things up.
For larger teams
GDPR and AI Act
Your data stays in Europe and the agent tells callers that they are speaking to an AI.
Your own branding
The whole platform carries your name and your look instead of ours.
Sign in with your company account
Your team signs in with the company account they already use, with no extra password.
Prices and credit
Monthly credit
Your whole subscription turns into calling credit. Nothing is kept back as a platform fee.
Free €3*
Starter €50
Pro €100
Business €250
Enterprise Custom
Incoming
Someone calls your number and the agent picks up.
Free €0.15/min
Starter €0.15/min
Pro €0.13/min
Business €0.12/min
Enterprise Custom
Outgoing
The agent calls out. On top of the per-minute rate you pay for the call itself, which depends on the number dialled — open the list below to see the price for each destination.
Free €0.15/min + call charge
Starter €0.15/min + call charge
Pro €0.13/min + call charge
Business €0.12/min + call charge
Enterprise Custom
Web Widget
Visitors talk to the agent directly in their browser. No phone network is involved, which makes it the cheapest way to talk.
Free €0.13/min
Starter €0.13/min
Pro €0.11/min
Business €0.10/min
Enterprise Custom
Text messages
Your plan rate per segment plus what delivery to that country costs. A message is one segment up to 160 characters — or 70 in Cyrillic and other non-Latin alphabets, so longer text counts as several.
Free €0.05/segment + destination
Starter €0.05/segment + destination
Pro €0.05/segment + destination
Business €0.05/segment + destination
Enterprise Custom
WhatsApp
The price does not depend on the country. Replying within 24 hours of the customer’s message is the cheap case; writing first needs a template approved by WhatsApp and costs more.
Free €0.05/message + WhatsApp fee
Starter €0.05/message + WhatsApp fee
Pro €0.05/message + WhatsApp fee
Business €0.05/message + WhatsApp fee
Enterprise Custom
Handover to a person
When the agent hands the caller to a colleague, billing for the agent stops at that moment. The handover itself costs nothing extra.
Free No extra charge
Starter No extra charge
Pro No extra charge
Business No extra charge
Enterprise Custom
Phone number
Monthly price per number. It depends on the country and on the type of number, so pick a country to see the exact price.
Free
Starter Depends on country
Pro Depends on country
Business Depends on country
Enterprise Custom
Country Localper month Mobileper month WhatsApp
Austria+43 €6 €11
Canada+1 €7
Germany+49 €7 €50
Puerto Rico+1 €9
Switzerland+41 €7 €14
United States+1 €7
Agents
24 ready-made roles
Start from a role that already knows its job, for example reception, bookings or support, and adjust it to your business.
Free
Starter
Pro
Business
Enterprise
Number of agents
How many different agents you can run at the same time, for example one for reception and one for bookings.
Free Limited at 1
Starter Unlimited
Pro Unlimited
Business Unlimited
Enterprise Unlimited
Build your own conversation flows
Lay the conversation out step by step and decide what the agent asks, checks and does at each point. No programming needed.
Free
Starter
Pro
Business
Enterprise
Your own AI model
Run the agent on a language model you provide instead of ours.
Free
Starter
Pro
Business
Enterprise
Where your agent works
Phone number
Your agent gets its own number that customers can call.
Free
Starter
Pro
Business
Enterprise
Web Widget
A button on your website that lets visitors talk to the agent straight away, without dialling anything.
Free
Starter
Pro
Business
Enterprise
Text messages
Your agent can send a confirmation, a reminder or a link by text.
Free
Starter
Pro
Business
Enterprise
WhatsApp
Your agent answers on WhatsApp as well as on the phone. Available today for numbers in the United States, Canada and Puerto Rico.
Free
Starter
Pro
Business
Enterprise
Your own phone provider
Already have a phone provider? Connect it and you pay us nothing for incoming or outgoing minutes, only for the agent at the website rate. Free while we build this option out.
Free
Starter
Pro
Business
Enterprise
Connections to your tools
Google Calendar
The agent sees when you are free and books appointments straight into your Google calendar.
Free
Starter
Pro
Business
Enterprise
Microsoft Calendar
The same for Outlook and Microsoft 365: the agent checks your availability and books the appointment.
Free
Starter
Pro
Business
Enterprise
Customer database
Every call lands in the system where you keep your customers, so nothing has to be typed in twice.
Free
Starter
Pro
Business
Enterprise
Automatic notifications
After a call, your other systems are notified automatically so they can carry on where the agent left off.
Free Basic
Starter Full
Pro Full
Business Full
Enterprise Custom
Connect your own software
If you have your own software, your developers can connect it to the agent directly.
Free Basic
Starter Full
Pro Full
Business Full
Enterprise Custom
Reports and support
Reports
See how many calls came in, what they were about and what came of them.
Free
Starter
Pro
Business
Enterprise
Call recordings
Listen to any conversation again, or read it as text.
Free
Starter
Pro
Business
Enterprise
Email support
Write to us and we help you set things up.
Free
Starter
Pro
Business
Enterprise
For larger teams
GDPR and AI Act
Your data stays in Europe and the agent tells callers that they are speaking to an AI.
Free
Starter
Pro
Business
Enterprise
Your own branding
The whole platform carries your name and your look instead of ours.
Free
Starter
Pro
Business
Enterprise
Sign in with your company account
Your team signs in with the company account they already use, with no extra password.
Free
Starter
Pro
Business
Enterprise

* Free plan: one-time €3 credit.

Outgoing calls, your own numbers and your own provider are switched on after the compliance check, not by plan.

Cost Comparison

Why AI Voice Agents Beat Traditional Hiring

Factor Human Receptionist Hanc.AI Pro
Monthly Cost €2,500–3,500 (DACH avg, part-time) €99
Languages 1–2 25
Availability 8h/day, Mon–Fri 24/7/365
Sick Days 10–15/year 0
Vacation 25 days/year 0
Training Time 2–4 weeks 60 seconds
Scaling Hire more staff Unlimited agents instantly
Analytics Manual Real-time dashboard

“This is not about replacing humans — it's about handling the calls they can't.”

Plan Finder

Which Plan Is Right for You?

Drag the sliders to estimate your usage.

350
505,000
3
1 min10 min

Total minutes needed

1,050 min/month

Recommended plan

Business ($249/mo)

Your credit

$250 (~2,083 phone min)

Headroom

+1,033 min remaining

vs. Human Receptionist

Save $2,250–3,250/month

vs. Human (annual)

Save $27,000–39,000/year

Calculate Your ROI

See how much you could save with an AI voice agent.

See Full ROI Calculator

Additional Services

Phone Number

Depends on country

Local numbers in 25+ countries. Port your existing number.

SMS Notifications

On request

Appointment confirmations, reminders, and follow-ups. Rate depends on plan.

Smart Call Forwarding

On request

Route calls to human staff when your agent needs escalation. Rate depends on plan.

Web Widget

Included on all plans

Embed an AI voice agent on your website. Lower per-minute rate than phone calls.

Need Custom Volume or SLA?

Enterprise plans include custom per-minute rates, dedicated account management, SLA guarantees, custom AI models, and white-label options.

Custom volume pricing
Dedicated account manager
SLA guarantee
White-label available
Custom AI model
SSO / SAML
Available on Azure Marketplace

Use your existing Microsoft Azure Consumption Commitment (MACC) to purchase Hanc.AI.

Frequently Asked Questions

How does the credit model work?

100% of your monthly subscription converts to call credit. For example, the Pro plan at €99.95/month gives you €100 in credit. You spend credit at your plan's per-minute rate (€0.13/min phone, €0.11/min Web Widgeton Pro). When credit runs out, top up or upgrade.

Are there any hidden fees or platform charges?

No. There is no platform fee. Your entire subscription converts to credit. The only additional costs are phone numbers (€5/month each) and optional SMS notifications.

Can I change my plan at any time?

Yes. You can upgrade or downgrade at any time. When upgrading, the difference is prorated. When downgrading, the change takes effect at the next billing cycle.

Is there a minimum contract period?

No. Monthly plans have no minimum commitment — cancel anytime. Annual plans are billed upfront for 12 months with a 15% discount.

Do I get a refund if I cancel?

Monthly plans: no refund for the current billing period, but you keep access until the period ends. Annual plans: pro-rata refund for the remaining months, minus a 10% early termination fee.

What happens when my credit runs out?

When your credit is depleted, your agents pause until the next billing cycle or until you manually top up. You will receive email notifications at 25%, 10%, and 0% credit remaining.

Which payment methods do you accept?

We accept credit cards (Visa, Mastercard, Amex), SEPA direct debit (EU), and bank transfer for Enterprise plans. All payments are processed securely through Stripe.

Is Hanc.AI cheaper than hiring a receptionist?

Significantly. A part-time receptionist in the DACH region costs €2,500–3,500/month, speaks 1–2 languages, and works 8 hours a day. Hanc.AI Pro costs €99.95/month, supports 25 languages, and operates 24/7/365 with zero sick days, zero vacation, and zero training time. That is a 96% cost reduction for broader coverage.

What currencies does Hanc.AI support?

Hanc.AI supports 14 currencies: EUR, USD, GBP, CHF, SAR, AED, PLN, SEK, KZT, MXN, BRL, ARS, COP, and CLP. Your currency is auto-detected based on your region, but you can manually switch at any time.

Can I use multiple languages on one account?

Yes. All 25 languages are available on every plan, including Free. Each agent can be configured for a specific language, and you can create unlimited agents (on paid plans) across different languages. No add-ons or per-language fees.

Available in Your Currency

We bill in EUR, USD, GBP, and CHF through Stripe. Local payment methods available by region. All prices shown exclude applicable VAT or sales tax.

EUR € USD $ GBP £ CHF Fr.
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