An AI receptionist for your driving school.

Yes, explaining packages clearly is one of its core jobs. Learners often call unsure whether they need an intensive course, pay-as-you-go lessons or an exam-only package, and the agent walks them through the differences, what each includes and what it costs, in plain language. A caller who understands the options is far more likely to book than one left to work it out from a price list.

Yes. Most drop-off happens when a prospect can't get a straight answer about availability, price or how the process works, so they hang up and try another school. The agent answers those questions on the spot and moves the learner toward booking a lesson or exam slot while the intent is still there, instead of leaving them to call back later, which they usually don't.

The agent handles the first layer of clarification, packages, pricing, availability, what to bring, and escalates anything genuinely specific or unusual to your team with the context attached. It won't guess or invent an answer; it either resolves the question or hands it over cleanly, so the learner is never left with something made up.

Yes, when multilingual handling is useful for the school. The agent takes calls in several languages, so learners who are more comfortable in another language still get clear answers about lessons, packages and exams, helpful in cities with a diverse population or a high share of international residents preparing for a local licence.

No. It protects first response and handles the repetitive front-desk load, opening hours, package questions, booking and reschedules, so your instructors and office team spend less time on the phone and more on teaching and running the school. Anything sensitive or out of the ordinary still goes to a person.

Yes, and that's often where it earns its place. A lot of learners enquire in the evening or at weekends, when the office is closed and the call would otherwise go to voicemail. The agent answers, checks availability, and either books the lesson or exam slot directly or leaves a structured callback, so interest that arrives out of hours doesn't leak to another school overnight.

It books into Google Calendar or Outlook, so appointments land where your team already looks and a cancelled slot is free again for the next caller. Driving-school software can be connected through webhooks or the REST API. Without a connection, the agent takes the complete request and emails it to your team to confirm.

Yes. Hanc's application and voice infrastructure runs in Germany and its main database in Frankfurt. Some auxiliary AI processing can take place outside the EU; the privacy policy lists every sub-processor and how transfers are handled. Transcripts are stored encrypted and deleted with your account or on request, and every caller is told at the start that they are speaking with an AI. Since you're taking contact and booking details over the phone, handling that data correctly is part of running the school responsibly.

It does more than take messages. Hana holds the conversation: answers questions from the information you provide, books where you allow it and puts urgent calls through to your team, day and night. Every call arrives as a transcript and a summary.

An AI receptionist for a driving school is billed per minute of calls, not per seat. Starter costs €49 a month and includes €50 of call credit at €0.15 per phone minute, with 2 simultaneous calls. Pro costs €99 a month at €0.14 per minute and Business €249 at €0.13 per minute. There is no platform fee, and the Free plan comes with a one-time €3 credit for calls in the browser.

The driving school keeps the number learners already call. You forward it to the AI receptionist with call forwarding at your phone provider, or connect it over a SIP trunk. On paid plans you can also get a separate number from Hanc.