Core

Your AI Employee That Never Sleeps

Configure voice, personality, language, and intelligence — deploy in minutes.

Voice Providers

ElevenLabs, OpenAI and more — choose any premium voice. Control style, speed, and volume.

25+

25+ Languages

Multilingual with up to 4 simultaneous STT languages. Auto-switch to caller's language.

Custom Prompt

Full system prompt with MDX support. Define personality, behavior, and flow.

Greeting Message

Set the perfect opening line. Configurable first impression for every call.

Sentiment Analysis

Real-time mood detection — positive, neutral, or negative.

Call Summary

AI-generated summary after every conversation. Key points at a glance.

Customer Memory

Remembers returning callers — context and history carry over.

Data Collection

Collect structured data mid-call: text, email, phone, selectors.

During & After Call

Act in Real-Time, Follow Up Automatically

Your agent doesn't just talk — it books, transfers, sends, and connects.

During the Call

4 tools

Agent Transfer

Dynamically hand off to another AI agent based on context.

Call Forwarding

Route to a human operator — direct or conditional.

Appointment Booking

Check availability and book appointments mid-call.

Real-Time API

Pull live data from your CRM mid-call or push updates back.

After the Call

4 actions

Send Email

Trigger emails with conditional recipients based on the call.

Send SMS

Branded SMS with dynamic content.

Send WhatsApp

Template-based WhatsApp messages with variables.

API Call

Fire webhooks or API requests with conditional logic.

Reach

Every Channel, One Agent

Phone, web, SIP — all at once. Scale with automated campaigns.

Phone

Inbound & outbound via local numbers. Buy or import through SIP.

InboundOutbound

Web (WebRTC)

Embed a voice widget on any website. One script tag.

WidgetInline

SIP Trunking

Connect your existing telephony. Bring your own trunk.

Your PBXAny trunk

Scale

Outbound Campaigns

Launch automated campaigns. CSV import, smart retries, time zones, real-time monitoring.

CSV Import Smart Retries Time Windows Throttling Contact Tracking Scheduled Launch

CSV ImportRetriesThrottlingTime WindowsScheduled LaunchContact TrackingConcurrencyBuy NumbersSIP TrunkNumber Assignment CSV ImportRetriesThrottlingTime WindowsScheduled LaunchContact TrackingConcurrencyBuy NumbersSIP TrunkNumber Assignment

Intelligence

Teach Your Agent Everything

Upload documents, build from templates, share knowledge.

Knowledge Base

File Upload

Upload PDFs, docs, text files as knowledge sources.

Multi-KB per Agent

Assign multiple knowledge bases to one agent.

Auto-Summarization

AI-generated summaries for better retrieval.

Shared Knowledge

One KB serves multiple agents.

Templates

17 Blueprint Types

Identity, Task, Greeting, Policy and 12 more.

Template Wizard

Step-by-step agent creation.

Template Library

Browse ready-made agents by category.

CRM

Built-in CRM for Voice-First Sales

Every call, every form, every lead — captured, deduped, and ready to action. No external CRM required.

CRM

Lead Capture

Auto-create leads from every call and form. Phone, transcript, intent — logged.

Smart Dedup

Match by phone and email across calls, forms, and imports — no duplicates.

Pipeline & Stages

Customize stages from New to Customer. Track every move.

Custom Fields

Niche, region, score, custom tags — define your own data model.

Activity Timeline

Every call, recording, transcript, and note auto-logged on the lead.

Outbound from CRM

Select a segment, launch an outbound calling campaign in one click.

Connect

Plug Into Your Stack

Calendars, APIs, webhooks — works with your tools.

Google Calendar

CONNECTED

Full OAuth — connect, select, check availability, book.

Outlook Calendar

Same for Microsoft — OAuth, free/busy, events.

Webhooks

Real-time notifications to any URL.

API Keys

Up to 3 keys for external integrations.

Custom API (RAG)

Any REST API as live data source.

Deploy

One Snippet. Live on Your Site.

Single script tag — agent ready in seconds.

index.html

<!-- Add to your website -->
<hanc-ai-inline-call
  agent-id="your-agent-id"
  theme="tangerine">
</hanc-ai-inline-call>
<script src="https://unpkg.com/hanc-webrtc-widgets"
  async type="text/javascript">
</script>

Scale

Measure, Collaborate, Grow

Full visibility. Manage teams. Pay for what you use.

Analytics

Dashboard

Total calls, duration, averages at a glance.

Sentiment Stats

Track positive/negative/neutral over time.

Call Logs

Full history with transcriptions.

Call Recording

Record via LiveKit Egress.

Call Transcription

Agent + caller transcripts.

Export

Download details and reports.

Performance Metrics

TTFT, throughput, response duration.

Per-Agent Analytics

Drill into each agent.

Cost Breakdown

Credits by type per user.

Team & Agency

Workspaces

Separate workspaces for agents.

Team Management

Invite and manage members.

Agency Mode

Multi-client for agencies.

Customer Accounts

Granular visibility controls.

Access Controls

Per-client access toggles.

White-Label

Enterprise branding.

Billing

5 Plans

Free to Enterprise.

Credit System

Pay-per-use.

Credit Rollover

Carry over unused credits.

Auto Top-Up

€20–€1,000 auto-recharge.

Annual Billing

Save 15%.

Referral Program

Earn credits by referring.

Everything Your AI Agent Needs