Can the agent handle different service types with different durations?
Yes. Configure your full service menu with durations — oil change (45 min), brake job (2 hrs), inspection (1.5 hrs). The agent books the right time block for each.
Does it prevent bay overbooking?
Yes. The agent tracks bay capacity in real-time. If all lifts are booked, it offers the next available slot. No double-booking.
Can the agent collect vehicle information?
Yes. During the call, the agent asks for make, model, year, mileage, and license plate. This pre-populates your work order.
Which workshop management systems are supported?
Common DMS platforms plus Google Calendar. Custom integrations available within 48 hours.
Can the agent handle fleet and commercial vehicle bookings?
Yes. Configure fleet accounts with special pricing, priority scheduling, and dedicated contact persons. The agent recognizes fleet customers by caller ID.
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