Capture Every Event Inquiry. Even During Saturday Night Service.
Takes event and group enquiries during service and hands your manager a complete brief.
Owen
Event enquiries
- Caller Could we book the back room for a birthday dinner, about 25 people?
- Owen Lovely. Which date do you have in mind?
- Caller Saturday the 14th, around 19:00.
- Owen I'll pass it to our manager, who will call you back tomorrow.
How the call goes.
Step by step, the same way every time, with your rules at each step.
Owen leads. Ivy can take over when the call needs them.
-
Answers during service
While your team looks after the room
-
Asks the basics
Date, number of guests, the occasion
-
Checks what you allow
Rooms and minimums you set
-
Takes the wishes
Menu, drinks, timing
-
Sends a brief
Everything your manager needs to reply
-
Confirms the next step
When the guest will hear back
Part of the team for restaurants.
Each industry page has its own team, its own day and a live demo.
