FAQ

Frequently Asked Questions

How does the agent know my services and prices?
You upload your service menu during setup — or the agent imports it from your website. Any changes you make in the dashboard update the agent's knowledge instantly.
Can the agent recommend services?
Yes. Based on the caller's description ("I want something low-maintenance"), the agent can suggest suitable services from your menu with pricing and duration.
Can the agent transition from inquiry to booking?
Yes — seamlessly. After answering questions, the agent offers to book the service immediately. No second call needed.
What if a service question is too complex for the agent?
The agent transfers to a stylist with full context — what was asked, what was answered, and what the client needs. No information lost.
Can I update prices without redeploying?
Yes. Update prices, add new services, or change descriptions in the dashboard. Changes are live within seconds — no redeployment.

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