AI Recall & TÜV Reminder for Auto Repair Shops

FAQ

Frequently Asked Questions

How does the agent know when TÜV is due?

Import your customer database with vehicle registration dates. The agent calculates TÜV expiry and sets reminder triggers at 6 and 2 weeks before.

Can it handle manufacturer recalls?

Yes. Feed recall bulletins into the system. The agent matches affected VINs and calls every owner with details and appointment offer.

What if the customer doesn't answer?

The agent retries at configurable intervals (next day, 3 days later). Can also send SMS with booking link as fallback.

Can I set custom service intervals beyond TÜV?

Yes — oil change every 15,000 km, brake fluid every 2 years, timing belt at 100,000 km. Each vehicle tracked individually.

Is it GDPR-compliant to call customers proactively?

Yes, when customers have consented to service communications — standard in workshop agreements. The system manages consent records automatically.

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