Yes, when calling existing clients about services relevant to their history. The system maintains consent records and provides instant opt-out. All calls are documented.
How do clients react to AI promotion calls?
With Hanc.AI, calls feel like a personal call from your salon — not a cold call. The agent uses your salon name, knows the client's history, and makes relevant offers. Response rates are 15-25%.
Can I target specific client segments?
Yes. Filter by last visit date, services used, spend level, age, or custom tags. Promote color services only to clients who have done color before.
How do I track campaign results?
The dashboard shows real-time campaign metrics: calls made, clients reached, bookings generated, revenue attributed, and cost per acquisition.
Can clients opt out of promotional calls?
Yes. Clients can say "stop calling me" during any call and are immediately removed from future campaigns. This is logged and respected across all campaigns.
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