You configure a price list with ranges for standard services. The agent quotes "between €X and €Y" for known services and escalates unusual requests to your team.
What if the customer asks about a service we don't have priced?
The agent explains it needs to check with the team, collects all vehicle details, and creates a quote request ticket for your staff.
Can it differentiate by vehicle model?
Yes. The agent asks for make, model, year, and engine type. Pricing rules can vary by vehicle category (compact, SUV, luxury).
Does the agent follow up if the customer doesn't book?
Yes. Configurable follow-up after 3 days: "Have you decided on the repair? We have slots available next week.
How accurate are the AI estimates?
As accurate as your price list. The agent always quotes ranges, never exact prices, and makes clear it's an estimate pending inspection.
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